Dollar General is one of the largest retailers in the United States with over 20,000 stores and 190,000+ employees. If you work at Dollar General, you access your pay stubs through the DGME (Dollar General Market Employee) portal — the company's official employee self-service platform.
This guide covers everything you need to know about accessing your Dollar General pay stub: how to log into DGME, what each section of your pay stub means, troubleshooting common login issues, and how former employees can retrieve their pay records. Whether you're checking your hours, verifying deductions, or need proof of income, we've got you covered.
DGME stands for Dollar General Market Employee — it's the official employee portal where Dollar General workers access their pay stubs, work schedules, benefits information, and tax documents. The portal is available 24/7 from any device with internet access.
Dollar General has transitioned to a new DGME platform powered by Workvivo, though some employees may still use the legacy portal. Both systems provide access to your pay stubs, but the login process differs slightly. We'll cover both methods below.
Pay Stubs
View, download, and print current and past pay stubs
W-2 Forms
Access tax documents for current and previous years
Work Schedule
Check your upcoming shifts and hours
Benefits
Review health insurance, 401(k), and other benefits
Direct Deposit
Update your bank account information
Personal Info
Change address, phone number, emergency contacts
Follow these steps to log into DGME and view your pay stub:
The new primary portal for Dollar General employees. Uses Microsoft authentication for secure login.
The older portal still used by some employees. Login with your Employee ID and PIN.
Access pay stubs on your phone through the Dollar General employee app.
Always verify your name and store number are correct. Errors can affect your tax documents.
Dollar General pays bi-weekly. Check that your hours match what you worked each week.
Tax amounts depend on your W-4 elections. Review if withholdings seem incorrect.
Pre-tax deductions (health insurance, 401k) reduce your taxable income.
Net Pay = Gross Pay − Taxes − Deductions. This is what deposits to your bank.
Here are the common codes and abbreviations you'll see on your DG pay stub:
See our complete guide: Full Pay Stub Abbreviations List →
If you no longer work at Dollar General, you can still retrieve your pay stubs through these methods:
Try the DGME Portal
Your login may remain active for a short period after leaving. Try signing in with your previous credentials at dgme.workvivo.us.
Contact HR/Payroll Services
Call Dollar General's HR line at 1-877-463-1553 or 1-855-ASK-DGHR (275-3447). Verify your identity and request copies of your pay stubs.
Visit Your Former Store
Your former store manager may be able to print past pay stubs or direct you to the right resources.
Written Request
Send a written request to Dollar General's corporate office with your Employee ID, dates of employment, and specific pay periods needed.
💡 Pro Tip: Download and save your pay stubs before your last day. Former employee portal access is not guaranteed.
Dollar General releases W-2 forms by January 31st each year. You can access your W-2 through the DGME portal or receive a mailed copy, depending on your delivery preference.
To access your W-2 online: Log into DGME, navigate to 'Tax Forms' or 'W-2' section, select the tax year, and download your form. If you selected mail delivery, a printed copy will be sent to your address on file.
If your W-2 doesn't appear online, verify your address in DGME is correct — an outdated address can delay mailed copies.
❌ Forgot password or can't log in
Cause: Incorrect credentials, expired password, or account lockout after multiple failed attempts.
Fix: Use the 'Forgot Password' link on the login page. Follow the prompts to reset using your registered email or phone. If locked out, wait 15-30 minutes before trying again.
❌ Employee ID not found
Cause: Your store hasn't added you to the system yet, or there's a typo in your EID.
Fix: Contact your store manager to verify your EID and confirm you've been added to the payroll system. Check an old pay stub if you have one.
❌ Verification code not received
Cause: Email delay, spam filter, or incorrect email on file.
Fix: Check your spam/junk folder. Wait a few minutes and try again. If persistent, update your email in DGME or contact HR.
❌ Page won't load or keeps timing out
Cause: Browser compatibility issues, cache problems, or system maintenance.
Fix: Clear your browser cache, switch to Chrome or Edge, or try a different device. Check if DGME is undergoing scheduled maintenance.
❌ Pay stub not showing for current period
Cause: Pay stubs are uploaded on or shortly after pay day.
Fix: Check after 10 AM on your pay date. If still missing by the next business day, contact your manager or HR.
❌ Hours don't match what I worked
Cause: Timecard wasn't submitted correctly, manager didn't approve hours, or punch errors.
Fix: Review your time punches in DGME or with your manager. Report discrepancies to your store manager immediately for correction on the next pay period.
❌ Missing overtime pay
Cause: Hours may not have exceeded 40 in the workweek, or OT wasn't approved.
Fix: Dollar General calculates OT based on the workweek, not daily hours. Verify your total weekly hours. If over 40 and OT is missing, report to your manager.
❌ Deductions seem incorrect
Cause: Benefits enrollment changes, new deductions, or payroll errors.
Fix: Compare to your benefits enrollment confirmation. Contact HR at 1-877-463-1553 to review and correct any errors.
❌ Direct deposit didn't arrive
Cause: Bank account info incorrect, processing delay, or payroll error.
Fix: Verify your bank account details in DGME. Allow 1-2 business days after pay date. If still missing, contact HR immediately.
Upload your DG pay stub and we'll reformat it into a clean, professional PDF that's easy to read and share with landlords or lenders.
Upload Your Pay Stub — First Report Free →Log into the DGME portal at dgme.workvivo.us using your Employee ID and password. Navigate to 'Payroll' or 'Earnings' and select the pay period you want to view. You can download or print your pay stub from there.
The current DGME portal is at dgme.workvivo.us. Some employees may still use the legacy portal at webapps.dolgen.net/dgme2/. Both provide access to pay stubs, schedules, and benefits information.
Go to the DGME portal and click 'Register' or 'First Time User.' Enter your Employee ID, date of birth, and last 3-4 digits of your SSN. Create a username and password, then verify your email to complete registration.
Yes. You can use the DGME mobile app (available on iOS and Android) or access dgme.workvivo.us through your phone's web browser. The mobile app is recommended for easier access.
Dollar General pays employees bi-weekly (every two weeks). Pay stubs are typically available in the DGME portal on your pay date or 1-2 days before.
Log into DGME and navigate to 'Tax Forms' or 'W-2' section. Select the tax year and download your form. W-2s are available by January 31st each year. You can also choose to receive a mailed copy.
Former employees can try logging into DGME with their old credentials — access may remain active briefly after separation. Otherwise, contact HR at 1-877-463-1553 or 1-855-ASK-DGHR to request copies of your pay records.
Your Employee ID is a unique number assigned when you were hired. You can find it on your pay stub, ask your store manager, or look it up on the DGME login page using the 'Look up EID' feature.
Common issues include incorrect password, account lockout after failed attempts, or unregistered account. Try the 'Forgot Password' link, wait 15-30 minutes if locked out, or contact your manager if you're a new hire not yet in the system.
Yes. Dollar General pay stubs are widely accepted for apartment applications, loans, and income verification. Download a clean PDF copy from DGME to share with landlords or lenders.
Now you know how to access, read, and troubleshoot your Dollar General pay stub through the DGME portal. Regularly checking your pay stub helps ensure you're being paid correctly and keeps you informed about your earnings and deductions.
If your Dollar General pay stub is hard to read, has confusing formatting, or you need a cleaner version for an apartment application or loan documentation, upload it to CleanPaystubs. We'll reformat it into a professional PDF that's easy to read and share.