Privacy Policy
Last updated: January 2025
1. Introduction
CleanPaystubs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services at cleanpaystubs.com.
2. Information We Collect
We collect the following types of information:
- Email Address: When you sign up to use our service, we collect your email address to identify your account and provide you with your free report credit.
- Uploaded Documents: When you upload a paystub image or PDF, we process it temporarily to extract information. We do not permanently store your uploaded documents on our servers.
- Payment Information: When you purchase credits, payment is processed securely through PayPal. We do not store your credit card or payment details on our servers.
- Usage Data: We may collect anonymous usage data to improve our service, such as pages visited and features used.
3. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your paystub documents and generate reports
- Track your account credits and usage
- Process payments through PayPal
- Communicate with you about your account or our services
- Improve our website and user experience
4. Data Security
We take the security of your data seriously. Your uploaded documents are processed using secure, encrypted connections (HTTPS). We do not permanently store your paystub images or PDFs after processing. Your personal information is protected using industry-standard security measures.
5. Data Retention
We retain your email address and account information for as long as your account is active. Uploaded paystub documents are processed temporarily and are not stored permanently. You may request deletion of your account and associated data at any time by contacting us.
6. Third-Party Services
We use the following third-party services:
- PayPal: For secure payment processing. PayPal's privacy policy governs how they handle your payment information.
- AI Processing: We use AI services to extract text from your uploaded documents. This processing is done securely and documents are not retained.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
8. Cookies
We may use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies for advertising purposes.
9. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@cleanpaystubs.com