Quick Reference: Amazon Pay Stub Access
Employee Portalatoz.amazon.work
Payroll Portalpayroll.amazon.work
ERC Phone1-888-892-7180
HR Phone1-206-922-0880
Pay FrequencyWeekly (most employees)
Payroll ProviderADP (MyPay)
Amazon Pay Stub: A to Z Portal Login & Complete Access Guide
Amazon is one of the largest employers in the world with over 1.5 million employees globally. If you work at Amazon — whether in a fulfillment center, delivery station, corporate office, or as an Amazon Flex driver — you access your pay stubs through the Amazon A to Z portal, the company's official employee self-service platform.
This guide covers everything you need to know about accessing your Amazon pay stub: how to log into A to Z, what each section of your pay stub means, troubleshooting common login issues, and how former employees can retrieve their pay records. Whether you're checking your earnings, verifying deductions, or need proof of income, we've got you covered.
What Is the Amazon A to Z Portal?
Amazon A to Z is the official employee portal where Amazon workers access their pay stubs, work schedules, time off requests, benefits information, and other employment-related documents. The portal is available 24/7 through both web browser and mobile app.
Amazon uses ADP for payroll processing, so your pay stubs may be accessed through the A to Z portal or directly through ADP's MyPay system. The format and information remain the same regardless of which portal you use.
Pay & Tax
View pay stubs, direct deposit info, and tax documents
Schedule
Check your work schedule and shift details
Time Off
Request PTO, view balances, and track time off
Benefits
Access health insurance, 401(k), and other benefits
Profile
Update personal information and contact details
Resources
Company policies, training, and employee resources
How to Access Your Amazon Pay Stub Online
Follow these steps to log into A to Z and view your pay stub:
Amazon A to Z Web Portal
atoz.amazon.workThe main employee portal accessible from any web browser. Log in with your Amazon credentials.
- 1. Go to atoz.amazon.work in your browser
- 2. Enter your Amazon login (employee username)
- 3. Enter your password
- 4. Complete two-factor authentication if prompted
- 5. Click on 'Pay' or 'Pay & Tax' in the menu
- 6. Select the pay period you want to view
- 7. Download or print your pay stub as PDF
Amazon A to Z Mobile App
Available on iOS and AndroidAccess your pay stubs on your phone. The app offers the same features as the web portal.
- 1. Download 'Amazon A to Z' from App Store or Google Play
- 2. Log in with your Amazon employee credentials
- 3. Tap 'Pay' or 'Pay & Tax' on the home screen
- 4. Select the pay period to view your stub
- 5. Tap to download or share your pay stub
ADP MyPay Portal
my.adp.comSome Amazon employees access pay stubs directly through ADP. Your pay stub format may show ADP branding.
- 1. Go to my.adp.com
- 2. Enter your ADP user ID and password
- 3. Navigate to 'Pay Statements'
- 4. Select the pay period and view or download
First Time Logging In?
- 1. Use the login credentials provided during your onboarding
- 2. Your initial username is typically your employee ID
- 3. You'll receive a temporary password via email
- 4. On first login, you'll set up security questions
- 5. Create a new, strong password
- 6. Set up two-factor authentication for security
Understanding Your Amazon Pay Stub
1. Employee Information
✓ Employee name
✓ Employee ID / Badge number
✓ Department and job title
✓ Pay period dates
✓ Check date
Verify your employee ID matches your badge. Errors can cause issues with time tracking and pay.
2. Earnings Section
✓ Regular hours and hourly rate
✓ Overtime (1.5x rate)
✓ Double time (2x rate, if applicable)
✓ Shift differentials
✓ Bonuses and incentives
Amazon pays most hourly employees weekly. Check that your hours match your actual punches in A to Z.
3. Tax Withholdings
✓ Federal Income Tax (FIT)
✓ Social Security (FICA-SS)
✓ Medicare (FICA-MED)
✓ State Income Tax
✓ Local taxes (if applicable)
Your W-4 elections determine federal withholding. Update through A to Z if needed.
4. Benefits Deductions
✓ Medical insurance
✓ Dental and vision
✓ 401(k) contributions
✓ Life insurance
✓ HSA/FSA contributions
Amazon offers comprehensive benefits. Pre-tax deductions reduce your taxable income.
5. Other Deductions
✓ Union dues (if applicable)
✓ Garnishments
✓ Employee stock purchase
✓ Charitable contributions
✓ Miscellaneous deductions
Review any unfamiliar deductions. Contact HR if you see something unexpected.
6. Net Pay Summary
✓ Gross earnings
✓ Total taxes
✓ Total deductions
✓ Net pay (take-home)
✓ Direct deposit details
Net Pay = Gross - Taxes - Deductions. This is what deposits to your bank account.
Amazon Pay Stub Abbreviations
Here are the common codes and abbreviations you'll see on your Amazon pay stub:
REGRegular hours at base pay rate
OT / OTPOvertime pay (1.5× regular rate)
DTDouble time (2× regular rate)
SHFT DIFFShift differential (night/weekend premium)
FIT / FWTFederal Income Tax withholding
SIT / SWTState Income Tax withholding
FICA-SSSocial Security tax (6.2%)
FICA-MEDMedicare tax (1.45%)
401K401(k) retirement contribution
MED / HLTHHealth insurance premium
DEN / VISDental / Vision insurance
HSAHealth Savings Account contribution
YTDYear-to-Date cumulative total
ESPPEmployee Stock Purchase Plan
See our complete guide: Full Pay Stub Abbreviations List →
Amazon Flex Driver Pay Stubs
Amazon Flex drivers are independent contractors, not employees, so they don't receive traditional pay stubs. Instead, Flex drivers access their earnings through the Amazon Flex app under the 'Earnings' section.
Flex earnings show: delivery blocks completed, base pay per block, tips received, and adjustments. Since Flex drivers are 1099 contractors, Amazon doesn't withhold taxes — you're responsible for quarterly estimated tax payments.
Note: Flex drivers receive a 1099-NEC form at year end, not a W-2. Keep records of all earnings for tax purposes.
How Former Employees Can Access Pay Stubs
If you no longer work at Amazon, you can still retrieve your pay stubs through these methods:
A to Z Alumni Portal
If you opted into A to Z communications, you may still access the Alumni portal through the A to Z mobile app. Open the app, select 'Resources', and you'll be routed to MyPay.
ADP MyPay Portal
Try logging into my.adp.com with your previous credentials. ADP often retains pay stub access for former employees for a period after separation.
Contact Amazon ERC
Call the Employee Resource Center at 1-888-892-7180. Verify your identity and request copies of your pay stubs. They can assist current and former employees.
Written Request to HR
Send a written request to Amazon HR with your employee ID, dates of employment, and the specific pay periods you need.
💡 Pro Tip: Download and save all your pay stubs before your last day. Access to employee portals is typically revoked shortly after separation.
Accessing Your Amazon W-2
Amazon W-2 forms are available through the A to Z portal or ADP by late January each year. Log in, navigate to 'Pay & Tax' or 'Tax Documents', select the tax year, and download your W-2.
You can choose electronic or paper delivery. If you selected paper delivery, your W-2 will be mailed to your address on file. Make sure your address is current in A to Z to avoid delays.
Former employees: Your W-2 access through ADP typically remains active. If you can't log in, contact Amazon ERC at 1-888-892-7180.
A to Z Login Troubleshooting
❌ Forgot password or locked out
Cause: Incorrect password entered multiple times, or password expired.
Fix: Click 'Forgot Password' on the login page. Follow the prompts to reset via your registered email or phone. If locked out, wait 30 minutes or contact your site HR.
❌ Two-factor authentication issues
Cause: Verification code not received or expired.
Fix: Check that your phone number and email are current in A to Z. Request a new code. If issues persist, contact IT support or visit your site's HR office.
❌ Account not found or not active
Cause: New hire not yet in the system, or account deactivated after separation.
Fix: New hires: Wait 24-48 hours after your start date. If still not working, contact your site HR. Former employees: Use the Alumni portal or contact ERC.
❌ Pay stub not showing current period
Cause: Pay stubs are uploaded on or shortly after pay day.
Fix: Amazon pays weekly for most hourly employees. Check after your pay date. If still missing, contact your site HR or ERC.
❌ App won't load or keeps crashing
Cause: Outdated app version, poor internet connection, or device compatibility.
Fix: Update the A to Z app to the latest version. Clear app cache, restart your phone, or try the web portal instead.
Common Amazon Pay Stub Issues
❌ Hours don't match what I worked
Cause: Missed punches, time not approved by manager, or system sync delay.
Fix: Check your time punches in A to Z under 'Time'. Report discrepancies to your manager immediately. They can correct time entries for the current pay period.
❌ Missing overtime pay
Cause: OT calculated on workweek (Sun-Sat), not daily. Or OT wasn't approved.
Fix: Amazon calculates overtime based on hours over 40 in a workweek. Review your weekly totals. If OT is missing, contact your manager or HR.
❌ Direct deposit didn't arrive
Cause: Bank info incorrect, processing delay, or account issue.
Fix: Verify your bank account details in A to Z. Allow 1-2 business days after pay date. If still missing, contact ERC at 1-888-892-7180.
❌ Unfamiliar deduction on pay stub
Cause: Benefits enrollment change, garnishment, or payroll adjustment.
Fix: Review our abbreviations list above. Check your benefits elections in A to Z. Contact HR if you can't identify the deduction.
Need a Cleaner Version of Your Amazon Pay Stub?
Upload your Amazon pay stub and we'll reformat it into a clean, professional PDF that's easy to read and share with landlords or lenders.
Upload Your Pay Stub — First Report Free →Frequently Asked Questions
How do I access my Amazon pay stub?
Log into the Amazon A to Z portal at atoz.amazon.work or use the A to Z mobile app. Navigate to 'Pay' or 'Pay & Tax', select the pay period, and view or download your pay stub. You can also access pay stubs through ADP's MyPay portal at my.adp.com.
What is the Amazon A to Z app?
Amazon A to Z is the official employee app where you can view your schedule, pay stubs, request time off, manage benefits, and access company resources. It's available for iOS and Android devices and works alongside the web portal.
How often does Amazon pay employees?
Most Amazon hourly employees are paid weekly. Salaried employees may be paid bi-weekly or semi-monthly depending on their role and location. Check your offer letter or A to Z for your specific pay schedule.
Can I access my Amazon pay stub on my phone?
Yes. Download the Amazon A to Z app from the App Store or Google Play. Log in with your employee credentials and tap 'Pay' to view your pay stubs. You can download them as PDFs for your records.
How do I get my W-2 from Amazon?
Log into A to Z or ADP and navigate to 'Tax Documents' or 'W-2'. W-2 forms are available by late January each year. You can download electronically or choose to receive a mailed copy to your address on file.
I quit Amazon. Can I still see my pay stubs?
Former employees can try the A to Z Alumni portal (through the mobile app) or log into ADP directly. If you can't access either, contact Amazon ERC at 1-888-892-7180 to request copies of your pay records.
What is the Amazon ERC phone number?
The Amazon Employee Resource Center (ERC) phone number is 1-888-892-7180. They're available to help with pay stub issues, benefits questions, and other HR matters. Hours are typically 6 AM to 6 PM PST.
Do Amazon Flex drivers get pay stubs?
Amazon Flex drivers are independent contractors, not employees, so they don't receive traditional pay stubs. Earnings are shown in the Amazon Flex app under 'Earnings'. Flex drivers receive a 1099-NEC form for taxes, not a W-2.
Why is my Amazon pay stub different from my coworker's?
Pay stub formats can vary based on your role, location, and when you were hired. Amazon uses ADP for payroll, so some stubs show ADP branding. The core information (earnings, taxes, deductions, net pay) should all be present.
Can I use my Amazon pay stub for proof of income?
Yes. Amazon pay stubs are widely accepted for apartment applications, loans, and income verification. Download a clean PDF from A to Z or ADP to share with landlords or lenders.
Get a Clean Version of Your Amazon Pay Stub
Now you know how to access, read, and troubleshoot your Amazon pay stub through the A to Z portal. Regularly checking your pay stub helps ensure you're being paid correctly for all hours worked and that your deductions are accurate.
If your Amazon pay stub is hard to read, cluttered, or you need a cleaner version for an apartment application or loan documentation, upload it to CleanPaystubs. We'll reformat it into a professional PDF that's easy to read and share.